Q4. How do you determine which cleaning products to use, while doing preventive maintenance on a customer's computer?
A. Ask your colleague
B. Consult manufacturer's documentation
C. Use available cleaning products
D. Computers doesn't require any cleaning or preventive maintenance.
Correct Answer: B
It is important that you consult manufacturer's documentation before starting any preventive maintenance or cleaning operation. Usually, manufacturers provide proper cleaning methods and the solvents / tools to be used for this purpose.
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