"run time-error 76 permission denied". What should I do?
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Q1: How big is the downloadfile size for ccna or mcse / mcp titles?
It varies with the number of tests packed with the download file. It can be any where between 2MB to 10 MB depending on the number of tests available. It takes approximately 2 minutes to down load a 10MB file using High Speed DSL or Cable modem. <Back
Q2: How do I install the package?
Once you have downloaded title from download page, copy the file (exe file) into a temp directory and run setup. The package will install itself with minimum user intervention.
Q3a: I am getting an error message while installation is in progress. What do I do?
You can press "ignore" and proceed with the installation. If your installation is not working properly, or if you can't proceed with the installation, please contact cs@ SimulationExams.com. <Back
3.b. When you get a permission denied error, such as run time error 76, it is mostly due to UAC. Right click the program icon, and choose "Run As Administrator".
If the problem persists, please email cs at simulationexams.com <Back
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As of now, you need at least 600X800 screen resolution. The program doesn't run properly on screen resolution less than this, such as 480X600. <Back
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Click "Yes" to retain the newer version of the file. <Back
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You need at least 20MB of free hard disk space. <Back
Q7 have downloaded a newer version of your test software. Where do I install it?
It is preferred to install it in the same directory as that of the original files are residing. But this is not compulsory. <Back
Q8:Once the package is installed, its asking for Product Key #. How do I get it?
You may obtain the Product Key by using online registration process (automatic) or manual registration process. Please read Activation Information for necessary steps to be taken for activation. <Back
Q9:I have got my Product Key, upon entering the same, it is not getting accepted.
Please enter the product key in the text box provided, without leaving any leading spaces. If the problem persists, take a screenshot of your registration page (where Product ID is displayed) and email it to cs @simulationexams.com <Back
Q10:I have installed an earlier version of the software. Now I have downloaded a newer version. I am facing problems while installing. Why?
Please un-install the SimulationExams software by going to Add/Remove Programs in Control Panel. Un-install instructions here. Install the latest version that you have down loaded. Installation instructions here. Back
Q11: At the end of installation, I am getting a message that some component, "EXPSRV.DLL" could not be registered. What should I do?
If this happens, you can click on "Ignore" and the program works normally. Back
Q12:I have down loaded more than one title. Can the second title also be installed under the same program group as that of the previous one?
Yes. It is recommended that you install all the downloaded titles under the same program group (the default is "SimulationExams"). You can open the desired title by clicking on the icon (Start -> Program Files -> SimulationExams.com -> Test Engine Back
Q13: Which version of adobe acrobat reader is compatible with SimulationExams.com Lab Simulators?
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