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    Frequently Asked Questions (FAQ)

Question: When I run the application to start exam I get following error

"This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms."

Solution:

Follow these steps, to make changes to Registry to fix this error:

1. Click Start, click Run, type regedit, and then click OK

1. Locate and then click the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\fipsalgorithmpolicy

2. On the Edit menu, click Modify.

3. Type 0, and then press ENTER.

4. Then restart the application.

More information on this error can be found at http://support.microsoft.com/en-us/kb/935434

Question: I am getting an "Invalid namespace" error while trying to activate the product Online.

Solution:

This error is result of issues occurring in WMI services of your system. Please follow following steps to restore the WMI services:

1. Computer management (right click on My Computer -> Manage)

2. In the sidebar on the left side go to the services and application drop menu and go to WMI control

3. Then look at the bar on the right and click on more actions and then properties. If you are having errors you will see it here.

4. Try restore by clicking 'restore from last backup'.

5. Then click on 'Restore now'.

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