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Operational Procedures

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Q4. How do you determine which cleaning products to use, while doing preventive maintenance on a customer's computer?

A. Ask your colleague

B. Consult manufacturer's documentation

C. Use available cleaning products

D.
Computers doesn't require any cleaning or preventive maintenance.

  Correct Answer: B


Explanation:

It is important that you consult manufacturer's documentation before starting any preventive maintenance or cleaning operation. Usually, manufacturers provide proper cleaning methods and the solvents / tools to be used for this purpose.

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